You can adjust some settings in the backend regarding Vehicle History Reports (CarFax or AutoCheck). The same steps are used for either, 4.C is the only difference.


  1. Log in

  2. Click on 'My Dashboard'

  3. Go to Site Configuration --> Website Configuration

  4. Under Dealer Settings:

    1. Ensure your location is correct, which it should autopopulate if you're a single Dealership.

    2. If you are a Group site, select locations under 'Dealer' in the drop-down

    3. Scroll down or Search (CTRL + F) "carfax" or "autocheck," respectively.

      1. CarFax:

        1.  System will take you to:

          1. 'Enable Carfax for SRP?'

          2. 'Enable Carfax for VDP?'

          3. 'Carfax Partner Link'

        2. Enable/Disable the box to show vehicle history report on SRP and/or VDP

        3. Adjust the Partner Link, if necessary

      2. AutoCheck:

        1. System will take you to:

          1. 'Enable AutoCheck For SRP?'

          2. Enable AutoCheck for VDP?

          3. AutoCheck ID

        2. Enable/Disable the box to show vehicle history report on SRP and/or VDP
        3. Add/Change AutoCheck ID into the box.
    4. Scroll down to the bottom and Click 'Save'
    5. Wait for the 'Success!!' notification to show at the top of the screen before navigating away.
  5. Check to ensure the Vehicle History Reports are showing on SRP/VDP.
  6. Click on the respective Icon to see the actual report.

Additional Items to know:


  1. Here's how CarFax looks on SRP & VDP. 
    1. SRP:
    2. VDP:
  2. Here's how AutoCheck looks on SRP & VDP.
    1. SRP:
    2. VDP:
  3. On the Vehicle Edit Screen, you can disable the [CarFax or AutoCheck] Vehicle History Report for that particular vehicle only. NOTE: You must be logged in as Admin to make this adjustment.
    1. Navigate to the vehicle
    2. Click 'Edit' on the SRP
    3. Scroll down to 'Hide Vehicle History'
      1. Check the box
      2. Click 'Save Changes'
    4. CarFax/AutoCheck Icon for that particular vehicle will no longer be showing.



Questions/Problems